***PLEASE REACH OUT TO US VIA EMAIL BEFORE SENDING OUT ITEM(S) FOR RETURNS AND/OR EXCHANGES**

 

We offer a 30 day replacement/ partial refund covering any manufacturing faults or problems.

Anything that is custom made is not refundable /exchanged.

 

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@Jay2ko.com

 

Shipping To return your product, you should mail your product to: 5830 E 2nd St, Ste 7000 #13677, Casper, Wyoming 82609 USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary